Founded in 2014, Team Harbour is an IT Services company with primary banking/fintech, eCommerce and enterprise integration specialization, targeting US, Europe and South-East Asian markets, bringing swift and efficient cost saving solutions by providing clients with BPO and IT services: from basic outstaffing to a turnkey projects delivery with full responsibility for the results.
To address concerns of the commercial and operational risks of our customers, we have created sufficient corporate structure, that is enabling us being more flexible and responsive to the needs of the clients. You will conclude a contract with us in your most favorite jurisdiction: we have offices and people in US (OH), Eastern Europe (Latvia), Western Europe (Switzerland) Europe, and also the Middle East (UAE). We will keep the project books open for you as per your preference – so you can see the cost structure in details and decide what is more convenient and beneficiary for your financial mode
How we work
We will create, manage and maintain the required team of professionals for the needs of your business, ensure the productive environment for your people and help you control the results, subsequently. We agree with you the approximate timing for your project or needs in support, we mutually decide on the co-operation format and team structure and then execute recruitment and administration. As per your requirements, you are going to retain complete management control over the team, or delegate part of the managerial duties to our professionals.
Our experienced project managers would be able to work in accordance with your preferred project management methodology, whether is’t advanced Agile/SCRUM or traditional Waterfall. We have all needed operational systems, that would help you to schedule the work for your team remotely, control the execution and the consumption of your resources, and then measure your people against established KPI’s.
Why Team Harbour?
Team Harbour is a relatively young player on the business process outsourcing landscape, but it has been created by the team of experienced top-level professionals from heavy industry, FMCG and banking. We know the customer side very well so we can perfectly imagine and address the deepest customers’ concerns.
SKILLED RECRUITERS would let you compose the team way quicker and smoother, then you would do it yourself. Hiring IT resources is the whole science now — we know exactly where to look for them, how to talk to them and how to hire them at good rates and with high commitment.
TRANSPARENT HIRING PROCESS: our researchers are going to look for the sufficient CV’s, we’ll pre-select some for you typically within 5-10 working days, we’ll do the initial pre-interviewing to make sure you don’t waste your precious time, then present you with a set of good candidates. Then it depends on the co-operation format — you either trust us with the candidate choice or interview the candidates yourself. Your developers would stat working on agreed terms after your final approval.
EQUIPPED WORKPLACE: we have a few office at various locations including US (Cincinnati, OH), EU (Latvia, Slovenia), Switzerland (Geneve), Ukraine (Kyiv, Lviv, Vinnytsya), UAE (Dubai). We are going to provide all needed office services to your team incuding the desks, computer equipment, conference rooms and other office facilities as per your requirements.
REMOTE MANAGEMENT — there is certain portion of the technology workers, that prefer to work from home or other remote locations. We have been working with distributed teams long enough to achieve excellence in this form of co-operation. We have all needed systems and sufficient methodologies for the remote management and we don’t really need to get people to our office, to be able to work with them efficiently and incorporate them into our projects. The lead developer of our own product #digitalharbour has been permanently living in Nepal during the main phase of development, for instance. So for this case, we are also perfectly prepared and we can manage your people location-independent, if your project allows this format.
HR & RETENTION. Hiring the candidates and composing the team is just the first page of the story. Retaining the labour resources in the world of tough co-operation with the other market players is another challenge. We have to keep the people satisfied and committed to your company culture and the work itself. Our HR department knows the tricks and perfectly equipped to keep your resources happy and concentrated on their primary tasks, even though they are located remotely sometimes.
COST EFFICIENCY. This is one of the highest reasons to outsource in general. Outsourcing brings at least 50% savings due to lower rates and various other employment details, that help us optimize the cost model and get you better looking P&L
COMPETENCY AVAILABILITY. Not every geography is filled with needed specialists for your project. As we are operating worldwide, we’re ready to compose your team at the most preferred location, where experts are available and happy to work.
Most of the highly skilled resources, engaged by Team Harbour, are coming from Eastern European countries, where average education level was always traditionally high and the system produces quite large number of the IT workers every year (Ukraine alone educates about 100 000 IT professionals per annum). Certain portion of employees is being carefully chosen from Asia and India, that are growing really fast during the last two decades. Team Harbour’s devices are about keeping the high quality standards and achieving the highest levels of customer satisfaction, while directly impacting P&L by bringing the client’s costs down materially.
Please get in touch with us and order your IT team now!